Marcia worked for me on the Support Systems team in 2001 and 2002. What I cherished most about Marcia was her empathy for customers. She was a great customer advocate and when we wanted to do something that didn’t fully meet what customers were looking for, she was willing to stand up and argue on behalf of the customers. She truly enjoyed working with customers every day and she had a great way of making the customer feeling like their suggestion or complaint was heard and understood.
Also, she loved to talk about her daughter, Falon. Even though I never met her, I felt like I knew all about her from Marcia’s stories. Marcia was the kind of person who befriended everyone and made everyone on the team feel welcome. She’ll truly be missed.
Here’s the information from her obituary. I like to have it here so it remains out there even after it comes down from the Wright Funeral Home website:
| Name: | Marcia A. Neisius, 60 | |
| Died: | Wednesday, September 26, 2007, in Douglas County, MN. | |
| ||